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Completion email modification throuth the xml resources

Forum|Forum|1 year ago
September 11, 2024
7 replies
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I want to modify the completion email through the xml resources. But this XML is huge around 19000 lines. Which line should I modify? I am using power automate but I think this is irrelevant.

Best answer by Michael.Rave

@kokos

Please review the Docusign Email Resource File Guide, which has the information on how to work with the XML file and make changes.

Then find the right “data name” tag related to the notifications you want to edit and change them.

Hengfeng Ge

Hero

Do you mean resource file of complete email notification?

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K

kokos

Author

Troubleshooter

Yes,

DocuSign_EmailResource_22634931_en, this is the title of the file. I want to modify just the completion email text that now inherits from the previous email.

K

kokos

Author

Troubleshooter

I see this [[Conditional:SenderEmail]] but it appears 81 times in the document. I tried modifying it at a place that seemed like the completion email but it didn’t work.

Michael.Rave

Answer

Docusign Employee

@kokos

Please review the Docusign Email Resource File Guide, which has the information on how to work with the XML file and make changes.

Then find the right “data name” tag related to the notifications you want to edit and change them.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

Hengfeng Ge

Hero

@kokos we can provide custom service for resource file. for example we customize the logo in different place and add a notice in the end of the email with red color for complete email notification. please let me know if you need this service. thanks.

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

K

kokos

Author

Troubleshooter

Hello I found what I needed @Hengfeng Ge, but I am also trying to change the first email that is send to the signers. That says …. sent you a document to review and sign. Can you maybe tell me what is the name of this template? I cannot find it in the guide.

Hengfeng Ge

Hero

please reference this guide:

https://support.docusign.com/s/document-item?language=en_US&rsc_301=&bundleId=docusign-signing-resource-file-guide&topicId=docusign-signing-resource-file-guide.pdf&_LANG=enus

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

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