Hello,

Looking at the API reference for Maestro, I don’t see any calls that currently return the webform field values. Here’s the reference for the WorkflowInstanceManagement specifically: https://developers.docusign.com/docs/maestro-api/reference/maestro/workflowinstancemanagement/getworkflowinstance/

I checked all of the API calls available and, unfortunately, couldn’t see any that return webform data at the moment. I would suggest creating an enhancement request for our engineering team to consider adding this: https://support.docusign.com/s/contactSupport?language=en_US

Best regards,

Jonathan | Docusign Developer Support

Thanks for the detailed feedback, appreciate you bringing this to our attention.

Could you please provide a specific example of the use case you are trying to solve by retrieving the webform field values? And what type of Workflow you building, types of steps?

Thanks for your response.

Our use case is that we need to capture applicant details entered in the Maestro webform (for example: applicant’s medical details, treatment options generated based on applicant assessment selections) and then consume those values outside of Maestro. Specifically, we want to use the getWorkflowInstance API to fetch those webform responses and pass them into our website so the applicant can see their submitted information right after the workflow step webform is completed and reloads the product web page.

The workflow we are building is primarily a data collection workflow. The steps currently include:

• A webform step where the applicant enters their details.

• An ID verification step. 

• An envelope signing step that requires signatures from specific personnel.

• A completion step where the workflow instance ends.

One challenge we are facing is that after the ID verification step, the applicant returns back to the website before all required personnel sign the envelope. Since Maestro Workflow Designer does not provide a redirect URL option, we had to use email to bring the applicant back.

In this scenario, on the product details page (where the applicant initially clicked a button to start the DocuSign process), the applicant should be able to view certain input values — for example, total quantity and recommended medicines. These values are critical because our website needs to process them in order to calculate the exact payment amount accordingly.

If those webform field values would be in the getWorkflowInstance API response so we can reliably display them back on our website.

I have the exact same problem.  Webforms is great, but if I can’t pull data from what my clients inputted on the web form, it’s not very useful to me.