Skip to main content
Question

How to Preselect Radio Buttons, Checkboxes, Dropdowns, and Phone Fields via API trigger_inputs in Maestro Webforms?

  • August 26, 2025
  • 2 replies
  • 54 views

Forum|alt.badge.img+2

Hello everyone,

We’re currently working on passing values from our website into a DocuSign Maestro webform via API trigger_inputs, and while we’ve had success with text fields and date fields, we’re running into challenges with other field types.

Specifically, we want to pre-select a radio button option so that when the webform loads, the correct option is already chosen. For example:

  • Gender field (radio buttons): Options are Male, Female, Others. We’d like to pre-select Male.

We suspect this challenge may apply similarly to dropdowns, checkboxes, and phone number fields as well.

Has anyone implemented this successfully? Could you please share examples of the correct variable types or payload structure required to map these field types (radio buttons, checkboxes, dropdowns, phone)?

I’ve attached screenshots for reference. Any guidance or working examples would be greatly appreciated!

Thanks in advance.

2 replies

Leandro.Reis
Docusign Employee
Forum|alt.badge.img+3
  • Docusign Employee
  • August 27, 2025

Hi ​@ganesh.stha,

Thank you for bringing your question about pre-selecting a radio button on the Docusign Maestro webform via our API to us.

Our engineering team has confirmed that pre-filling radio button fields using the trigger_inputs API is not a supported feature in Docusign Maestro at this time. This is a known limitation of the platform.

The team is aware of the need for this functionality and is working towards a solution, but we do not have an estimated timeline for its release.

In the meantime, we appreciate your feedback as it helps us prioritize new features and improvements. Please don't hesitate to reach out if you have any other questions.

Best regards,
Leandro Reis - Developer Support Engineer


Forum|alt.badge.img

Hi. ​@Leandro.Reis. Just asking if this is the same situation for pre-filling phone number fields using the trigger_inputs API? Regards. Andres.