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Recipient Activity Report Time formatting in Excel

Categories:Admin ToolseSignature
  • May 8, 2025
  • 2 replies
  • 17 views

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Currently, when using the Recipient Activity Report, the formatting when downloading to Excel is not correct.

When it opens in excel, it get automatically formatting in HH:MM:SS instead of DD:HH:MM as stated in the report on docusign, to get around this I have listed the step I have used to have it format correctly and display actionable information for use making graphs etc.

 

  1. Place  ‘  (Apostrophe) before the time in excel - E.G. '01:09:18
  1. In the next cell over, Copy this equation to extra the data from the cell holding the docusing data

=INT(LEFT(G2, FIND(":", G2) - 1) * 24 + MID(G2, FIND(":", G2) + 1, FIND(":", G2, FIND(":", G2) + 1) - FIND(":", G2) - 1)) & " hours " & MID(G2, FIND(":", G2, FIND(":", G2) + 1) + 1, 2) & " minutes"

  1. in the cell over from this again, place the below equation. This will then turn the information into total minutes, which can be used to calculate total minutes/ average time for a task to pass through multiple signees et.

=LEFT(H2, FIND(" hours", H2) - 1) * 60 + MID(H2, FIND(" hours", H2) + 7, FIND(" minutes", H2) - FIND(" hours", H2) - 7)

  1. I use this info to make this back into the format Docusign said it would be formatted in DD:HH:MM using th equation listed below 

=INT(I3/1440) & " days " & TEXT(INT(MOD(I3, 1440)/60), "00") & " hours " & TEXT(MOD(I3, 60), "00") & " minutes"

 

Using all the info from these equations I personally create average time for a document to pass through multiple signees 

2 replies

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  • Community Moderator
  • January 27, 2026
Idea SubmittedParked

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  • Community Moderator
  • January 27, 2026

Thanks for sharing this idea with us, ​@Frankobrien61. We’ve reviewed it and appreciate the thought behind it.

At this time, we’re not planning to pursue this request, so we’ve marked it as parked. 

While it’s not on our current roadmap, ideas like yours help inform future direction if priorities change.

 

Thanks again for contributing your input.