Only send Certificate of Completion to Signer

Just to chime in and say that this is very important to us also in regards to data security. 

I found the option to turn off sending the certificate out with the email, but when the signer receives the completion email, they are able to “View Completed Document” and navigate to the certificate anyway. 

When you have many signers from different businesses/firms signing the same envelope, the information they receive is on the certificate of completion has full names and email addresses of all signers! This to us is a big risk in data security. 

Ideally having an option as to what a signer is privy too would be good, or some way to redact names and email addresses automatically from the certificate summary.pdf

​@BGrant ​@Simon Davies Please contact Docusign Support for assistance with some account plan settings to restrict visibility of the Certificate of Completion from signers. Some features are only available for specific plan types. 

• Disable recipients from viewing certificates
• Disable recipients from viewing history
• Suppress Email addresses from Certificate of Completion

Best practice is to have Senders download documents and Certificate of Completion from Agreements tab. There are file size limitations to the email attachments (5MB).

Good news, ​@BGrant! Your idea is now under review by the Docusign team.

We’re evaluating your request based on factors like customer impact, alignment with our roadmap, and technical feasibility.

While the idea is under consideration, please note that the final solution may differ from the original suggestion. We often explore different ways to solve a need, and your idea helps guide the direction we take. 

Thanks for helping us improve the Docusign experience!