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Currently, the Seal Management section in the DocuSign Admin Portal and its related API endpoints only provide very limited information — such as Seal ID and Seal Name.
However, during the Electronic Seal application process, customers are required to submit more detailed information, including:
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Common Name in Seal Certificate
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Organization in Seal Certificate
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Country in Seal Certificate
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Organizational Email in Seal Certificate
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Seal Expiration date
We suggest that these fields also be displayed in the Admin Portal and retrievable via API, after the seal application is approved.
This would allow customers and administrators to easily verify that the information submitted matches the approved certificate — without needing to send a test envelope just to confirm correctness.
In addition, we recommend adding callback or webhook events (e.g., seal.created, seal.updated, seal.uploaded) so that customers can automatically receive notifications when the seal is uploaded, approved, or modified.
These enhancements would:
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Improve transparency in the seal application and approval process;
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Help customers identify potential configuration issues earlier;
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Enable automation and monitoring for enterprise integrations.
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