We would like to request an enhancement to DocuSign’s user and group management model to support true department-level group administration. Specifically, the ability to designate a “group super-user” who can add and remove users within their assigned group only, without granting broader administrative permissions.
In our current configuration, the closest available option is to assign a custom Permission Profile with limited administrative access (Users and Groups → Edit Groups Only). However, this permission allows the user to view all users and manage membership across all groups in the account, which does not meet least-privilege or separation-of-duties requirements. There is currently no way to scope this capability to a single group, nor to prevent visibility or modification of other departments such as HR or Finance.
The ideal solution would allow Account Administrators to assign group-scoped admin rights, enabling designated users to manage membership for their own department while preventing access to password changes, other groups, or account-wide settings. This capability would significantly improve governance, scalability, and security for organizations with multiple departments, especially those looking to decentralize routine user management without increasing risk.
We believe this enhancement would benefit many customers with enterprise governance requirements and would appreciate consideration for future roadmap planning.
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