Currently, to apply for a Docusign Electronic Seal (eSeal), the Docusign Sales team need to initiate a Docusign envelope signing process, attach the seal information, and then open a support case for approval by customer or partner.
This multi-step process is quite time-consuming and requires coordination between business and technical teams.
We would like to suggest that customers or account administrators be able to submit and configure Electronic Seal information directly from the Docusign Admin Console or via API, with Docusign performing the approval and verification afterward.
This improvement would:
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Greatly streamline the eSeal application process;
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Reduce manual case creation;
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Improve the overall user experience for enterprise administrators managing Electronic Seals configurations.
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