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add disable "send later" for backButtonAction for send view

Categories:Developer Experience
  • September 16, 2024
  • 2 replies
  • 122 views

Hengfeng Ge
Hero
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we check the sender view document:

https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/envelopeviews/createsender/

for backButtonAction there are only previousPage and Redirect. We have set it to redirect, but there are still have “send later” button. when the  sender click ‘send later’, we send the envelope by API will failed.

we create the send view url and the backButtonAction as redirect, then open the url in another browser tab.

then click “send later”

it will send envelope failed as before, we create case with support team. now it can send success.

and we can query the scheduled workflow.

because as customer request, the envelope need send without send later, so we need call delete the workflow api to remove the schedule. So we hope we can disable this option for this button.

 

and another requirement is there are two signer, it will throw error place at least one field per recipient when click send later. but the customer want add requirement in the parameters of creadSend API like backButtonAction. let the sender must drag at least one signature for each signer. 

now we need query the recipient tabs and check whether each signer has signHereTabs and dateSignedTabs before send envelpe. we hope it can check when click continue, if not drag should notice the sender drag it. as the customer told the sender always only drag one signer, but not drag others.

 

2 replies

niani.byrd
Docusign Employee
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  • Docusign Employee
  • January 7, 2026

Thanks for sharing this idea with us, ​@Hengfeng Ge. We’ve reviewed it and appreciate the thought behind it. While the “Send later” option cannot be disabled through the embedded sender view, it can be turned off at the account level by opening a support case with Docusign.

At this time, we’re not planning to pursue this request, so we’ve marked it as parked.

While it’s not on our current roadmap, ideas like yours help inform future direction if priorities change.

Thanks again for contributing your input.


niani.byrd
Docusign Employee
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  • Docusign Employee
  • January 7, 2026
Idea SubmittedParked