Back to Docusign.com
Provide a solution for merging or combining two Docusign accounts. This feature is critical for users who have undergone domain changes and need to consolidate accounts to retain old account templates and resolve SSO login issues.
Idea Submitted
Account Merging Capability
+18- Hero
This is a great idea, and many of our customers have expressed the same need. The ability to merge or combine two DocuSign accounts is critical for users who have undergone domain changes and need to consolidate accounts to retain old account templates and resolve SSO login issues.
We hope that with admin permissions for both accounts, it would be possible to merge them seamlessly.
- Active Voice
We would love to see this idea implemented. Our recent domain change resulted in envelopes being sent between two accounts per person, which had a large organization impact. The best solution we came up with was activating both accounts and setting one as the delegate for the other, but double accounts is cluttering contacts and some envelopes were lost. The wonderful support rep we worked with says that this split domain/account issues causes a lot of overhead on their end as well.
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.