Ability to control the color scheme

I agree the pastel blue and pink colors for the fields are unprofessional especially since the first two fields that are, typically, joint signers on a DocuSign packet.  Even though the signers do not see these colors, it makes DocuSign appear that they are assuming a male (blue) is signing first and a female (pink) would be signing second, which is not a good look. Please change!

Great idea -- in fact, I started a support case a few days ago on this very subject.  Unfortunately, there was nothing the service rep could do.

My issue is I’m color-blind.  I could deal with the bolder colors, but the pastel colors give me a lot of problems.  It’s even worse when you have conditional fields and the fields are displayed more transparently.

Please DocuSign -- give us the ability to use the bolder color scheme if that’s what we want.  Thanks!

I tried submitting a case but was told the new colors are by default. We, especially for those paying a sub fee should have the ability to choose colors. Pink and baby blue aren’t typical colors to do business with. 
Docusign please give us back the colors from before, or allow us to choose different colors.

The new colors are unprofessional and do not look legitimate - causing signatories to question it. Extremely unprofessional! I use DS for formal signatures - this looks trashy. 

​@levansgt 

I believe I read somewhere else that the signatories don’t see the colors. Which is good, if true. I’d be embarrassed to send a DocuSign to our clients showing those pastel colors. Were I a signatory receiving anything with these pastel icons, I’d think twice about the legitimacy of the company.

thanks

mr1

​@mr1 

If it’s true that the signers don’t see the pastel colors then fine, I can deal with the colors as I draft the docs. I still rather not like buying a pair of shoes and you don’t like the colorways, probably wouldn’t buy them. Thank you

Yes -- some of the posts were getting me confused.  My issue with the colors is when I’m creating a new template in the online Template Editor.  The fields I drag onto the document went from bold colors about a year ago to these pastels.  It appears some folks posting here are saying the recipients of the envelope are seeing these colors.  I’ll have to double check, but during my testing all the recipients see black/grayish boxes where they need to enter information and the signature/initial boxes are bright blue.  I’m also seeing the same thing when previewing the document in the Template Editor.  I don’t believe recipients see these pastel colors we see during design time.

If they do, it’s because the sender hasn’t setup the envelope properly.  I think this happens when you send the envelope to a recipient who has been defined in a role, but there aren’t any fields on the document to be completed by that role.  The recipient is presented with the document in “design mode” and is expected to drag his own fields onto the document.

Thanks!

​@RMB :

I think you are correct - I can’t really say for sure since I only send things out. But regardless of who is seeing the tags, the pastel colors don’t seem to be a hit for some people. I’d still like to be able to choose my own colors so that they are more distinct.

thanks

mr1

The color change is making my workflow much more difficult. If the option to control color scheme is not added, or if these changes are not reverted soon, it might be time to start exploring alternatives. Please DocuSign designers, this service is a business tool. Unnecessary design changes that interfere with workflow are not wanted. When we send things using DocuSign, we want to ensure everything is accurate, correct and error free. We also want to be able to complete the task quickly. Please fix ASAP.

Replying for Visibility!! The colors look far too similar, especially when having to use more than 5 recipients total. More importantly, there are no options regarding colorblind accessibility! This could be largely solved by just allowing us to choose a color for each recipient from a standard (not pastel please!!) color selection. 

Can we please get some traction on this?

Hello Team,

Thanks for posting your suggestions  

The development process is dynamic, and priorities can shift from needs and feedback from users like you. While we cannot provide an exact timeframe for implementation, you can always check the status of this request and encourage others to upvote it. The more votes a post has, the more visibility it will gain.

Each idea is assigned a status to show its progress:

• Idea Submitted: The default status for all ideas. When ideas are at this status, you are encouraged to upvote an idea or comment on it with your inputs to help the idea move into review.
• Under Review: The idea is being evaluated by Docusign.
• Planned: The idea has been selected for teams to begin developing. 
• In beta: The idea is available for early access and testing
• Parked: The idea is viable, but is not currently considered at this time.
• Delivered: The idea is implemented and live.
• Existing functionality: The idea can be solved within the set of capabilities and platform services that exist today.
• Duplicate: The idea was a duplication and merged with existing Idea. 

Remember, we're a community, and your ideas matter. We encourage you to share your post link with other members of your account so they can also vote for it. 

We appreciate your input and hope you’ll keep them coming!

Sincerely,

 Melanie | Docusign Community Moderator
 

​@Melanie.Panguito 

Out of curiosity - have any suggestions made it to the review/planned stage? I looked through the “Ideas” and they all seemed to be “Submitted”. 

It’s great that we have the opportunity to make suggestions, but if they go no where, I’m not sure upvoting matters.

Thanks,

mr1

​@mr1 I also post to Jerry few weeks ago, I found not any idea under review.

​@Jerry.Withers 

So who in charge of the review? Not doing the job despite having the responsibility is really disheartening.

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​@Hengfeng Ge Fair question to ask.  The Product Management team will be reviewing the ideas during their backlog grooming sessions is my understanding.
Regards,
Jerry

​@Jerry.Withers:

When will the ‘backlog grooming sessions’ take place?  If an ‘Idea’ isn’t moved up to ‘review/planning’ in a few months (weeks?) should we assume nothing will be done with the suggestion? 

I’m just trying to get a handle on what the process is and how much adjusting I need to do to work around the unexpected changes in DocuSign’s format. I’m sure others - especially those who can’t see the color gradients - will need to find workarounds as well.

Thank you,

mr1

​@Jerry.Withers I also want to know if there is a fixed person in charge of this matter, and who is? Could this person come out and reply to the questions that everyone is concerned about? Is this review work fixed? Is it done every day, every week or every month? Or is there no one in charge of this matter now? Then the bosses should take the lead. The confidence of community members is more precious than gold. Otherwise, what's the point of raising it?

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant
🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year
💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024
📊 DocuSign Community Leaderboard Top 5 contributor
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries
🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng

Hello ​@mr1 ​@Hengfeng Ge 

Your questions are valid. I'll check with the Team, and I will be in touch with an update once I have more information. Thank you and have a good rest of your day!

Sincerely,

Melanie | Docusign Community Moderator

Hey ​@mr1 and ​@Hengfeng Ge—We completely understand your frustration around the slow progress with Ideas. I just shared an update on behalf of the Docusign team and pinned it to the top of the Ideas section:

 cc ​@Melanie.Panguito ​@Jerry.Withers 

​@leah.breen 

Thanks for the update. 

​@leah.breen thanks for your follow-up.

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant
🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year
💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024
📊 DocuSign Community Leaderboard Top 5 contributor
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries
🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng

My partner uses patterns of dots (in differing sizes) or stripes (in differing directions) to differentiate colors in a UI. It can resemble work by Roy Lichtenstein to those of us who see color, but works well for people with different modes of colorblindness.