Important Update from Docusign - moving to microsoft azure

Does your organization filter outgoing calls by domain or by IP address?  If so, you will need to add the new addresses so that your users and integrations will be able to reach Docusign’s azure addresses.  Check with your IT and/or network security team to see if domains or IP addresses need to be whitelisted.

We are a small team and none of us are IT people.   Is there a techsupport number that I can call and talk to someone?

Are you saying your company is small and doesn’t have an IT group?  Also, do you only use the Docusign web app (apps.docusign.com via your web browser)?

Hello,

We are currently reviewing our network rules for DocuSign connectivity. Our IT partner mentioned that all traffic is currently allowed through broader rules, but we would like to tighten this setup and create a dedicated rule for DocuSign.

Could you please confirm whether DocuSign requires whitelisting of Agropur’s public IP addresses on your side, and if so, provide us with the details of the procedure?

Thank you for your support.
Éric

Hi ​@Éric Sève,

Thanks for posting your question!

We won’t need to whitelist your IPs. There are no restrictions on our part. The notice is in regard to the firewalls and restrictions, as some of our IPs will change with the migration to Azure.

👉 Have more questions about the transition, or wondering if you need to take action? Check out the FAQs.

Let us know if you have more questions—we’re always here to help.

Sincerely,

Melanie | Docusign Community Moderator
Helpful? Feel free to hit “Best Answer” so others can benefit too!

Hello ​@Éric Sève ​@Proxim,

How are you? I'm checking in to see if you still have questions or need further assistance. We’re here for you!

Sincerely,

Melanie | Docusign Community Moderator