How to make 20 Successfull API calls before review to Go Live?

Question

Hi Learned Docusign Commuinty🙂

May I know how do we get those 20 successful calls before applying to review an app for Go Live to production environment?

I mean I have tried API calls through Postman using the integration key and secret key created for the app but these 20 calls were not counted for the review!

Will be grateful if any expert shares a solution to this issue.

Thanks & regards,

Eric.Ruiz · Accepted Answer

Hi my name is Eric and I'm on the Docusign Developer Support team.

To complete the 20 API calls, you must perform the following steps:

Create an Integration key
Perform the authentication of the Integration Key (JWT, Authorization Code Grant or Implicit Grant).
Obtain the access token to be able to use our API.
In this documentation there is a step-by-step example of how to do the above using the JWT authentication method https://developers.docusign.com/platform/auth/jwt/jwt-get-token/
In this link you will find information about the Go-Live process, it is important not to have errors during the 20 API Calls or polling violations https://developers.docusign.com/docs/esign-rest-api/go-live/
Here you will find our Postman library of all our endpoints https://developers.docusign.com/tools/postman/

There is another possibility of using our SDKs and with them doing the Go-Live process, this way you only have to configure the SDK in the programming language you want and make examples of use of our endpoints automatically https://developers. docusign.com/docs/esign-rest-api/sdks/

If it is not possible to solve the problem, I recommend that you open a ticket with direct support so we can help you in a better way. https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center?language=en_US

Regards,

Eric | Docusign

Eric.Ruiz · Answer

Hi Mohammad Abdullah Butt,I hope this finds you well,I have checked your integration key and found that in the Go-Live Process you are having an error in the following call, you are entering the endpoint /restapi/v2.1/accounts/6bxxxxc4-exxx-48cd-8c7f-542d1cfb216b/ brandBrand is not a valid option, it must be brands, try to solve this problem by modifying the endpoint, the valid option is like thisrestapi/v2.1/accounts/6bxxxxc4-exxx-48cd-8c7f-542d1cfb216b/ brandsGETHandle404/restapi/v2.1/accounts/6bxxxxc4-exxx-48cd-8c7f-542d1cfb216b/brandIf the problem persists, it will be necessary to open a ticket with Docusign's internal support so they can further review what is happening.Regards,Eric | Docusign

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