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Question

DocuSign GoLive Login

  • February 25, 2026
  • 1 reply
  • 11 views

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Hello, 

When setting up a tool using the DocuSign API, do you need to login and sign with a personal account?

In our case we are setting up a DocuSign integration with our internal Software for customers.

So a customer must personally sign and be liable for all signatures done in Docusign under that application?

1 reply

Leandro.Reis
Docusign Employee
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  • Docusign Employee
  • February 26, 2026

Hi ​@martinr ,

No. You can use OAuth. For automated service integrations, use JWT Grant to impersonate a designated user without interactive login after consent; for user-driven apps, use Authorization Code Grant with user login. Actions are performed on behalf of the Docusign user tied to the access token, not a personal developer account.

Signatures must be completed by the recipients themselves (remote or embedded signing). Your app cannot sign on a person’s behalf.

Liability and audit trail: the Certificate of Completion records who sent and who signed; envelopes are attributed to the Docusign user whose token sent them, and signatures are attributable to each recipient.

I hope to have answered your questions. If you want more details on how to implement that I’d recommend checking the documentation found here.

If you have further questions or need a more in dept explanation, I’d recommend opening a case with the support team so we can schedule a call and go through this information in more detail.

Regards,

Leandro Reis
Associate Developer Support