I have just upgraded to the standard plan which gives 100 sends a year, but the system says I have run out of sends and is alresady asking me to upgrade to the Pro plan. I upgraded 24 hours ago and have only sent one envelope since then!
im not sure how to move it on… any advice please?
Hello
Thanks for reaching out, and welcome to the Docusign Community!
Can you please send me a private message with your name, the email address associated with the account, and the account number so we can check this further?
Once we have this information, we’ll be able to take a closer look and assist you more effectively.
Regards,
Jenny | Docusign Community Moderator
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