I am getting an error message when trying to send a document for signing. It’s quite urgent that I send it too. Account does not have permission to set Allow Comments. I had the free version, upgraded to the personal plan monthly hoping this would fix it and it hasn’t. I assume I am the admin but can’t see anything allowing me to change a setting to allow comments anywhere. I created the envelope from scratch and didn’t use a template. I need to send this ASAP so please help.
Thanks
Hello
Thank you for reaching out here in Docusign Community.
Comment feature is not included on Personal Plan. You must subscribed to Standard to use the comment feature.
You may follow the steps below on how to change your plan.
FAQ: How do I make changes to my Docusign plan?
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Marco | Docusign Community Moderator
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