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When I type in a recipient’s name and email address it looks great until something happens, and suddenly I get messages under each recipient's email address that “it cannot be saved, and try again later.” What am I doing wrong? I have less than 30 recipients, and the document is only one page long. Any help is greatly appreciated.
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When I type in a recipient’s name and email address it looks great until something happens, and suddenly I get messages under each recipient's email address that “it cannot be saved, and try again later.” What am I doing wrong? I have less than 30 recipients, and the document is only one page long. Any help is greatly appreciated.
Hello
Thanks for reaching out to the Docusign Community -- great to have you here.
To assist you better, could you please share a screenshot of the exact error message? Also, does this problem occur with all envelopes you create or just this particular one?
Looking forward to hearing from you.
Best Regards,
Jenny | Docusign Community Moderator
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