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Question

Restrain User visualization

  • January 28, 2026
  • 1 reply
  • 4 views

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I have a user in the same account (sender), but we are from different departments and couldn’t share the content of our documents. How can I set up my documents in a way this person hasn’t access to view?

 

Thank you

1 reply

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  • Community Moderator
  • January 29, 2026

Hello ​@LucianaTxG,

Thanks for reaching out and welcome to the Docusign Community!

By default, DocuSign users cannot see each other’s envelopes. Your documents remain private to you as the sender. The only time another user could view your envelopes is if:

  • You or an account admin set up Shared Access, which intentionally allows someone to view, manage, or act on your envelopes. This is fully permission‑based and must be enabled before anyone else can see your envelopes.

As long as Shared Access hasn’t been granted, your envelopes stay visible only to you.

I hope this helps clarify things. If you believe this response effectively addresses your question, please click “Best Answer” to help other users with similar questions, locate it more easily.

Should you require any additional assistance, feel free to reach out. Thank you!

 

Best regards,

Jenny | Docusign Community Moderator

"If this helped, like 👍and mark it as “Best Answer”