Need Docusign exam certificate

Hi ​@sub_doeacc 

Thank you for reaching out here in Docusign Community.

To obtain your certificate from a DocuSign University course, please follow the steps below:

1. Log in to DocuSign University using the same email address you used to take the course.
2. Go to My Learning and ensure you have completed all modules and assessments required for the course.
3. Once the course is fully completed, navigate to Transcript > Completed.
4. Select the course and click View Certificate or Download Certificate.

If you do not see your certificate, please allow a few minutes for the system to update. You may also try clearing your browser cache or using a different browser. If the issue persists, kindly reach out to DocuSign Support or the DSU Helpdesk for further assistance.

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco | Docusign Community Moderator

Thanks Marco for the input. 

The problem is, I left the organization using which email, I did the certificate.

Is there any other way to get the certificate ? 

Hello ​@sub_doeacc 

I hope you are doing well. 

Apologies for not getting back to you sooner. 

The only way is to request from that organization to reactivate your account temporarily.

Once reactivated then you can access your account and obtain the certificate. 

Let me know if you need any help or mark this as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find that might have similar question or query.

Best regards,
Marco | Docusign Community Moderator

Hello ​@sub_doeacc 

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the solution suggested or if the information provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco | Docusign Community Moderator