Hi everyone,

You may have seen that some replies in the Community are marked as a Best Answer. But what does that mean, and how can you write one?

What is a Best Answer and why does it matter?
A Best Answer is a reply that directly addresses the original question with clear, helpful information. It can be selected by the person who asked the question or by any other Community member. When a response is marked as Best Answer, it gets pinned to the top so others can quickly find the solution.

Tips for writing a great Best Answer

Here’s how to make your answers as helpful and impactful as possible:

✅ Be clear and focused
Break your answer into simple steps or key points. Use paragraphs, bullet points, or bold formatting to make it easy to skim.

💡 Share your experience
If you’ve solved a similar issue, let others know how you approached it. Your real-world experience adds credibility and relatability.

💬 Ask clarifying questions (when needed)
If the original post is vague, it’s okay to ask for more details before offering a solution. This shows thoughtfulness and helps build connections in the Community.

📷 Visuals are welcome
If a screenshot or short explanation video helps clarify your answer, include it!

🎯 Stay positive and encouraging
We’re all here to learn. Kindness and patience go a long way, especially for users who are newer to Docusign or just trying something new.

🔗 Add links to official resources when relevant
Whether it’s a Docusign Help Center article, a DSU course, or another trusted source, links help others go deeper.

Every Best Answer helps someone else find clarity faster and builds a stronger Community for everyone.

Thanks for making this a place where members can learn, solve, and succeed together 🙌