I have noticed that upon the envelopes gets fully signed the recipients can download a copy within the same day but the next day this feature expire is there a way to extend this time?
I would like them to be notified once the documents are sent to my signers and also once they are fully executed the way is set up currently is only notifying my recipients once the documents are fully signed.
Thanks in advance for your help.
Best answer by Ma.Cubio
Hello
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
The envelope links in email notifications automatically expire after five clicks or 48 hours. Signers can easily request a new link, or, if they have a Docusign account, they can access the document by logging in to their account, even if the email link has expired.
Once "Attach documents to completion email" is enabled, recipients can download the completed envelope themselves. If you are a Docusign admin, go to Settings > Signing Settings, scroll all the way down to "Envelope Delivery," and check for the "Attach documents to completion email" box.
Do Docusign envelope notification emails expire?
Envelope Delivery
Sincerely,
Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
Hello
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
The envelope links in email notifications automatically expire after five clicks or 48 hours. Signers can easily request a new link, or, if they have a Docusign account, they can access the document by logging in to their account, even if the email link has expired.
Once "Attach documents to completion email" is enabled, recipients can download the completed envelope themselves. If you are a Docusign admin, go to Settings > Signing Settings, scroll all the way down to "Envelope Delivery," and check for the "Attach documents to completion email" box.
Do Docusign envelope notification emails expire?
Envelope Delivery
Sincerely,
Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
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