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Question

How can I get in contact with DocuSign?!

  • November 20, 2025
  • 1 reply
  • 28 views

I need some support with something in my account but every time I try to contact support it says that those options are only available to paid users, which I am! I am just going round and round in circles. How can I report the fact that I can’t access DocuSign support as it is saying I am not a paid user (which I am) when I can’t access it!

1 reply

JohnSantos
Guru
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  • Guru
  • November 20, 2025

@LJJo 

Follow this information to contact DocuSign Support: How do I contact Docusign Customer Support?