Change individual People after sending out the envelope

​@Zer 

If a recipient declines to sign in Docusign eSignature, the transaction is voided (canceled). The entire process must then be restarted, and all previous signers will need to sign again. This is because all previous signatures were on the document copy that was effectively canceled by the declining party.

Alternatively, the recipient may have the option to reassign the document to the correct signatory within Docusign eSignature if they are not the right person. Note that this reassignment option may not be available for certain signature types or envelope settings.

As the sender, you can correct the envelope and update a recipient as long as the envelope is still in progress (i.e., not yet completed or voided).

Hello ​@Zer,

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the solution we suggested or if the information we provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco | Docusign Community Moderator