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Question

Can I activate a Log-In requirement for signatures with my Mail Adress?

  • May 21, 2026
  • 1 reply
  • 16 views

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The problem is as follows: 

I want to guarentee, that signatures from my account/using my Mail Adress can only be done when logged in. 
I’ve seen that the sender of an envelope can add this requirement and this usually works well. 

 

However a lot of the senders have troubles implementing this requirement. 
In these cases, there is just a link to my inbox and when I click it, I can sign without any further requirements. 
This has raised a lot of security concers due to the different acesses to the inboxes and the data management systems at my institution. 

One the one hand, anyone with the link could sign the document; on the other hand, there would be no way to assure that the signature was set by the right person if this is debated in the future. 

 

Is there a way to “lock” my account/ Mail Adress in a way that signatures can only be done after logging in? Even when the sender-settings don’t require this 

 

Thank you very much in advance

1 reply

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Hi ​@J B,

 

We appreciate you reaching out to the Docusign Community and are delighted to have you join us.

We understand your concern about logging in to your account option before you sign the document. We apologize for the inconvenience, and I’ll be glad to help.

To make sure that all documents sent for signature are routed to your Docusign account, please set it as your default account by navigating to Profile > My Preferences.

 

 

 

 

 

 

 

 

Link for reference: Set a Default Account 

The login requirement for the envelope sent is based on the sender's account settings. This is an account-wide setting that will affect all users in the account. If it does not require you to log in before signing the document, you can manually log in to your Docusign account and sign from there. This ensures that the document is stored within your account. 

Docusign currently does not have an option to lock your account and ensure that it requires you to log in before signing the document. The system automatically determines whether the envelope settings require a signer to log in or not. While this feature isn’t available at the moment, feel free to share on our Ideas board: Submit a feature request. This will help us for future enhancement. 

If the information provided addresses your concern, could you click the “Best Answer ✅” button below the post? That helps others in the Community find trusted answers faster.

 

Best regards,

Noralynn | Docusign Community Moderator