After signed, i never receive the document complet in my email

Hi ​@Dave D.,

Thank you for engaging with the Docusign Community. We are pleased to have you here.

We understand your concern about the documents not being attached to the completed email notification. We apologize for the inconvenience this issue is causing. Let me help you with this and provide the necessary information.

Here is a quick suggestion. Please make sure that the Envelope Delivery setting for Signing is configured correctly in your account by navigating to the Admin > Signing Settings > Envelope Delivery. Please take a look at the image below for guidance.

This setting can affect how the recipient and sender receive and access documents for signing, so it’s worth double-checking to ensure everything is working as expected.

Please take note that changes made will be applied to future envelopes sent. You may send a document to test if it worked.

I hope this is helpful! If you need anything else or have more questions, feel free to reach out. I’m happy to help. 

Sincerely,

Noralynn | Docusign Community Moderator

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Hi YESs is check.  but    we receive that