Hello,
I’m experiencing an issue with the option “Use the sender’s company name.”
When I enable this checkbox, I expect the sender name shown to recipients to switch to the brand/company name. However, even after checking the option, the sender name does not change and still appears as the individual sender rather than the brand.
Am I misunderstanding the purpose of this setting? Could you clarify what this option is supposed to do, and under which conditions it affects the sender name?
Thank you in advance for your help.
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