I have created one template along with document in that document added custom fields and also added recipient role as signer email and name is empty. Using that template I created one envelope added the template role using sdk method and called the request recipient view using that envelope id and view type as sign. As a response I received the signing URL.In that URL I’m only able to view the document there is no customs fields are visible. The user need to sign the document in the URL.

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AbinayaAbi

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Request recipent view

Forum|Forum|2 years ago
March 14, 2024
1 reply
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I have created one template along with document in that document added custom fields and also added recipient role as signer email and name is empty.
Using that template I created one envelope added the template role using sdk method and called the request recipient view using that envelope id and view type as sign.
As a response I received the signing URL.In that URL I’m only able to view the document there is no customs fields are visible.
The user need to sign the document in the URL.

eSignature

Best answer by Alexandre.Augusto

Hello, @AbinayaAbi

Just a comment:

The custom fields are assigned for what recipient? Because if you have more than on recipient in the envelope so you need to add custom fields for the recipient(s) that you need them to fill up the field.

For example, imagine you are the first recipient, but the customer fields were for the second recipient, on this case, you as the first recipient will not see the custom fields.

Are you using Signing order in the envelope (or template created)?

I hope that helps.

Best,

Alexandre

Alexandre.Augusto

Answer

Docusign Employee

Hello, @AbinayaAbi

Just a comment:

The custom fields are assigned for what recipient? Because if you have more than on recipient in the envelope so you need to add custom fields for the recipient(s) that you need them to fill up the field.

For example, imagine you are the first recipient, but the customer fields were for the second recipient, on this case, you as the first recipient will not see the custom fields.

Are you using Signing order in the envelope (or template created)?

I hope that helps.

Best,

Alexandre

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