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A few days ago, my work colleague created a developer account. Everything worked for several days without any problems, envelopes could be created and emails went out. Since yesterday no more emails have arrived. We have tried several email addresses with several providers, spam folders are empty. DocuSign says email is out but nothing arrives at any of them.

I have also just created an account and generated a demo app for C#. The same behaviour, I enter the data in the console, a message appears that everything has been sent successfully, but nothing arrives at any recipient.

Are there any problems with the test accounts at the moment?

Hello,

Without seeing what is being sent it can be difficult to troubleshoot

I would recommend looking at the following article for troubleshooting emails to signers:

https://support.docusign.com/s/articles/Why-aren-t-my-signers-receiving-DocuSign-Notification-emails?language=en_US

For email notifications to the sender I would recommend looking at the following: 

https://support.docusign.com/s/articles/Why-am-I-not-getting-DocuSign-email-notifications?language=en_US

For emails you also need to ensure that you whitelist the docusign email servers which you can find in the following article: 

https://www.docusign.com/trust/security/esignature

If that doesn’t work, I would recommend creating a case with support so that they can review the issue in more details in relation to your account and integration key. You will need to provide them with the account id and an example envelopeID so they can check if the emails were sent

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