Hi, i am currently in the developer phase, I was testing if multiple routing order can be done. Made a request with the following api
{{baseUrl}}/{{apiVersion}}/accounts/{{accountId}}/envelopes
and with body
{
"documents": [
{
"documentBase64": {{document}},
"documentId": {{documentId}},
"fileExtension": "pdf",
"name": "document"
}
],
"emailSubject": "Multiple Signing Example from api testing",
"recipients": {
"signers": [
{
"email": {{user1_email}},
"name": {{user1_name}},
"recipientId": "1",
"routingOrder": "1"
},
{
"email": {{user2_email}},
"name": {{user2_name}},
"recipientId": "2",
"routingOrder": "2"
}
]
},
"status": "sent"
}
The first order signer gets mail, after signing it shows that invitation was sent to 2nd signer but the 2nd signer did not get any mail in the inbox. After i forced “Resend” in the developer console, It sent the mail. What could be the issue?
There is no issue with the mail being invalid or spam folder( rechecked those cases)
