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Hi Community,

I have a question related to authenticity and potential misuse of ISV license e-sign. If the ISV license and contract signing is done by a partner with the customer at the partner location using the tablet screen (collection of e-sign) and thereafter enabling customer to click the acceptance of terms on the document, is there a possibility of misuse of the e-sign collected by the partner in future as they had collected the e-sign and potentially stored it in their system?

 

Also only post completion of the signing at partner location, the customer has got the completed document emailed to them.

 

Please advise, thanks!

 

 

Hello Seth,

If I understand your question, you mean the possibility of a recipient gathering data from a signing session an reusing that same signing session, correct? If that's your questions, that wouldn't be possible, once a signing session is closed or expired it ceases to exist, each sessions is atomic, which means that it is unique and cannot be used or reassessed for anyone aside from the recipient that is accessing that session at that very moment.

Also, some permissions and even envelope status such as completed don't allow a user to modify an envelope, unless they have permissions to it, or if they are on their signing session. 


You can obtain more details about envelope management, and best practices when developing an ISV model in this documentation:

https://developers.docusign.com/partner/isv-embed-implementation/

Cheers,

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