With SOAP API, I can send envelope up to 35 MB most of the time. If it’s more than 35 MB, DocuSign returns error REQUEST_ENTITY_TOO_LARGE. However, I had a case where envelope contains a 17 MB PDF, with 2 supplement files (10 MB and 14 MB). The envelope was sent successfully. Why?
WIth REST API, the limit is 25 MB. If envelope sent is more than 25 MB, DocuSign returns error request is too large. Sent envelope with 30 MB PDF and error returned is:
REQUEST_ENTITY_TOO_LARGE - The request size of 41625837 bytes exceeded the maximum size of 35651584 bytes
File size is 30,487 KB. The maximum size limit is not 35 MB. Should the limits be different between SOAP and REST? I’m trying to figure out whether the issue is on our server.