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Hi, I’m implementing the SenderView in an iframe using the docusign-esign node package. I’ve set a returnUrl, however upon clicking Send in the iframe, it just redirects the user to the Sent list page instead of the returnUrl. As a result, we are unable to get any trigger or indication that the sending is complete and we don’t know when to close the iframe. Is this a known limitation? Are there any fixes or workarounds?
Solved
Embedded SenderView returnUrl not working
+1- New Voice
Best answer by Byungjae.Chung
Hi, once you click the Send button in the sender view, it is supposed to redirect to the returnUrl you specified in the CreateSenderView API request payload. You can also check by opening the browser's network log in the Inspect tool (F12 on Chrome).
If you are having trouble using iframe, please utilize the method introduced on this page: https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/envelopeviews/createsender/#:~:text=a%20draft%20state.%22%0A%7D-,Closing%20the%20view%27s%20iframe,-If%20you%20choose
+1- New Voice
For context, I am using the integration key method. Currently the app is on demo mode (not production).
- Docusign Employee
- Answer
Hi, once you click the Send button in the sender view, it is supposed to redirect to the returnUrl you specified in the CreateSenderView API request payload. You can also check by opening the browser's network log in the Inspect tool (F12 on Chrome).
If you are having trouble using iframe, please utilize the method introduced on this page: https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/envelopeviews/createsender/#:~:text=a%20draft%20state.%22%0A%7D-,Closing%20the%20view%27s%20iframe,-If%20you%20choose
- Docusign Employee
Please also check whether the returnUrl is correctly specified. If the returnUrl is not set, the sender view is redirected to the Docusign Portal.
+1- New Voice
Hi thanks for the reply. I’ve actually gotten it to work now. It’s important to follow the examples given in the code samples.
Thanks for your help!
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