Hi DocuSign Community!I'm experiencing an issue with displaying base64-encoded images in HTML templates used for embedded signing via the eSignature API.I'm using HTML templates with <img> tags that contain base64-encoded images in the src attribute (using data: URLs). The images display perfectly when viewing the HTML in a standard web browser, but they disappear when the document is embedded using the DocuSignJS SDK for signing.Technical Details:API Used: DocuSign eSignature API with embedded signingSDK: DocuSignJS SDK (https://js.docusign.com/bundle.js)Image Format: Base64-encoded images using data:image/[format];base64,[data] syntaxImplementation: HTML templates with embedded <img> tags Are there any known limitations or specific requirements for displaying base64-encoded images in HTML templates when using embedded signing? Is there an alternative approach I should consider for including images in signable HTML documents?Documentations references:Envelope creationEmbedded Signing using focused viewSignable HTML Thank you for your help.

Base64 Images Not Displaying in Embedded HTML Documents Using eSignature API

Hi DocuSign Community!

I'm experiencing an issue with displaying base64-encoded images in HTML templates used for embedded signing via the eSignature API.

I'm using HTML templates with <img> tags that contain base64-encoded images in the src attribute (using data: URLs). The images display perfectly when viewing the HTML in a standard web browser, but they disappear when the document is embedded using the DocuSignJS SDK for signing.

Technical Details:

API Used: DocuSign eSignature API with embedded signing

SDK: DocuSignJS SDK (https://js.docusign.com/bundle.js)

Image Format: Base64-encoded images using data:image/[format];base64,[data] syntax

Implementation: HTML templates with embedded <img> tags

Are there any known limitations or specific requirements for displaying base64-encoded images in HTML templates when using embedded signing? Is there an alternative approach I should consider for including images in signable HTML documents?

Documentations references:

Envelope creation

Embedded Signing using focused view

Signable HTML

Thank you for your help.

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

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