For the last few weeks, after I’ve specified recipients for document I’ve uploaded and then go to the page for specifying signatures (ie who signs where), all the signature blocks have been specified with one signature, rather than letting me specify the correct ones. Yes, I can delete the erroneous ones, but I shouldn’t have to, and inevitably one day I’ll forget to and a doc will go out with the incorrect signatures specified.
Any suggestions?
Thanks
Hello
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
To turn off the feature, click on Admin at the top of the screen. Then click on "Sending Settings" on the left of the screen. Untick the "Enable field Assist for senders" box.
Please don't hesitate to let us know if you need any more help. Thank you!
Best regards,
Ma. Cassandra | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue
Thanks, that seems to have solved it. I don’t know why it suddenly started doing that, I hadn’t changed the settings. Oh well
Hello
That’s great to hear—glad things are working now.
If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily.
If anything else comes up or you hit another roadblock, don’t hesitate to contact us in the Community. Thank you!
Regards,
Ma. Cassandra | Docusign Community Moderator
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