Workday integration and migration to Azure

Hello ​@Clarke_Hair 
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 

To better support your needs and stay ahead of what’s next, Docusign eSignature is moving to the cloud—bringing more agility, security, and speed to every transaction.

Over the next several months, all Docusign eSignature transactions will move to Microsoft Azure. This shift is aimed at giving you stronger security, better performance, and faster innovation.

This update applies to all production accounts, except those hosted on AU, CA, and JP1 servers, which already operate on Azure. This also applies to all demo accounts. The transition will begin in September 2025 for demo accounts and roll out to production accounts from November 2025 to May 2026.

✨ Key takeaways:

• Robust security: Your data gets top-tier protection with Azure's trusted infrastructure.

• More agility and resilience: A cloud-native infrastructure means faster response to change, improved uptime, and fewer disruptions.

• More innovation, faster: With Azure, we can build and ship features more quickly to address your biggest agreement challenges. 

• Better demand management: Azure’s elastic cloud helps us scale to meet spikes in demand so your agreements stay on track even during peak periods. 

✅ Action needed (for a subset of customers): Review your IP address & domain allow-listing settings

If your organization restricts inbound network connections and allow-lists specific Docusign IP addresses, you’ll need to update your allow-list to include all current Docusign IP ranges. This ensures your integrations and signing processes continue running smoothly.

• IP allow-listing: Ensure your allow-list includes all current Docusign IP ranges from our Trust Center by December 31, 2025 for both production and demo accounts.

  • Note: If your production account is in AU, CA, or JP1, no action is required for production, but action is needed for demo accounts.

• Domain allow-listing: Update your settings to include the following sub-domains:

  • demo-b.docusign.net

  • na1-b.docusign.net

  • na2-b.docusign.net

  • na3-b.docusign.net

  • na4-b.docusign.net

  • eu-b.docusign.net

✅ No action is required if:

• You don’t use IP or domain allow-listing, or

• You already allow the full IP ranges published on our Trust Center, and

• Your production account is in AU, CA, or JP1 (demo accounts still need updates).

👉 Curious about the transition or wondering if you need to take action? Go to this link and  Drop your questions in the comments section or check out the FAQs.
 

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Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"

Not really what I was looking for.  I expected either - Correct, since you are using Workday’s integration, they will be handling this and there is nothing for you to do OR No, you will still need to check.  Do you know which is it?

Hello ​@Clarke_Hair 
Since Workday is the integration owner, they should handle any required changes. You can contact them if you like.
 

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"

Hello ​@Clarke_Hair 

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"