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Cancelled my account in March … charged in April. Went through a hard process for that refund only to be charged again in May. I WOULD USE ANY OTHER SERVICE THAN DOCUSIGN. Their lack of a human to help you is unbearable.
- Community Moderator
Hello
Thank you for bringing this to our attention, and I sincerely apologize for this. I sent you a private message with the update on the case. Thank you!
Best regards,
Melanie | Docusign Community Moderator
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