When will DocuSign's max file upload size increase from 25MB?

Question

I write multiple contracts with 200+ pages for backup, fairly frequently. Due to the current max 25MB restrictions, if the backup exceeds the current capacity, I use another platform for electronic signature, such as BlueBeam. So, what are the benefits to Docusign if another platform can preform the same electronic signature functionality with no size restrictions?

Melanie.Panguito · Accepted Answer

Hi ​@Mag177,Just wanted to update you with a good news! We increased the limit 👉File Size Limitations for an EnvelopeLet us know if you have questions.Sincerely,Melanie| Docusign Community Moderator

Melanie.Panguito · Answer

Hi ​@Mag177,Thank you for reaching out to the Docusign Community! We're grateful for your question and happy to share our knowledge!We understand that the current 25MB file upload restriction has led you to utilize otherplatforms forelectronic signatures when your documents exceed this limit. We sincerely apologize for any inconveniencethese limitations havecaused you.The 25-MB maximum file size limit refers tothe maximum size of an individual file uploaded to an envelope.This means you can upload separate files to an envelope, each up to25 MB. However, the recommended file size per upload is 5mb for best performance, and the maximum number of pages per document/upload is 2000.File Size Limitations for an EnvelopeHere are our recommendations to help manage larger documents:Flattening your document👉How to resolve a document upload error by printing the document to a new PDFSplitting the document and uploading it separately👉How do I send a Docusign document?If you have a Docusign enhanced plan, an Administrator can open a Support case to check if they can request to increase the file size limit👉Open a case in the Docusign Support Center.Consider submitting this as a suggestion for consideration by our development team for potential implementation. You canshare this on our Ideas board👉Submit a feature request.That’s where ideas from Docusign users like you can submit ideas to improve DocuSign’s features, and where you can also vote on ideas from other members.There is an existing idea related to this functionality that you may wish to support with your vote. Add a comment with a description of how you expect this to work👉 increase the size of the documents from 5 MB limit.📌Heads up: Some features discussed may be exclusive to certain Docusign plans. To confirm features available in your current plan, connect with your account administrator or explore our Plans and Pricing for more details👉Compare eSignature plans & pricing.Let us know if you have questions or need further assistance. Here if you need us!Sincerely,Melanie| Docusign Community ModeratorIf this helped, feel free to Like👍and click "Best Answer"

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