Back to Docusign.com
how can change the prompt for a PW when sending a doc to be signed
Solved
When sending a docusign the recipient is prompted for a password
- Newcomer
Best answer by Jenny.Martin
Hello
Thanks for reaching out here in the Docusign Community—great to have you here!
If recipients are being asked to log in during signing, it may be due to the login requirements set in your account’s security settings. Please go to Admin > Security Settings > under Log in Requirements and select “Not Required to Log in”
If you do not have admin access, please reach out to your admin to make this change.
I hope this helps. Should you require any additional assistance, feel free to reach out. Thank you!
Best regards,
Jenny | Docusign Community Moderator
Feel free to click "Best Answer"! below if you find the answer a valid solution to your issue.
- Community Moderator
- Answer
Hello
Thanks for reaching out here in the Docusign Community—great to have you here!
If recipients are being asked to log in during signing, it may be due to the login requirements set in your account’s security settings. Please go to Admin > Security Settings > under Log in Requirements and select “Not Required to Log in”
If you do not have admin access, please reach out to your admin to make this change.
I hope this helps. Should you require any additional assistance, feel free to reach out. Thank you!
Best regards,
Jenny | Docusign Community Moderator
Feel free to click "Best Answer"! below if you find the answer a valid solution to your issue.
- Community Moderator
Hello
I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as "Best Answer ✅" to assist other users with similar inquiries and improve its visibility? Let us know if we can help with anything else. I wish you a smooth rest of your day!
Regards,
Jenny | Docusign Community Moderator
Like 👍and mark it as “Best Answer” so others can find it, too!
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.