When sending a docusign the recipient is prompted for a password

Hello ​@Sharon Fargin,

Thanks for reaching out here in the Docusign Community—great to have you here!

If recipients are being asked to log in during signing, it may be due to the login requirements set in your account’s security settings. Please go to Admin > Security Settings > under Log in Requirements and select “Not Required to Log in”

If you do not have admin access, please reach out to your admin to make this change.

I hope this helps. Should you require any additional assistance, feel free to reach out. Thank you!

Best regards,

Jenny | Docusign Community Moderator

Feel free to click "Best Answer"! below if you find the answer a valid solution to your issue.

Hello ​@Sharon Fargin,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as "Best Answer ✅" to assist other users with similar inquiries and improve its visibility? Let us know if we can help with anything else. I wish you a smooth rest of your day! 

Regards,

Jenny | Docusign Community Moderator

Like 👍and mark it as “Best Answer” so others can find it, too!