Hello @Nicolas VERNOUX,

Thank you for reaching out here in the DocuSign Community.

I apologize for the inconvenience that this might cause you, I know the importance of having the envelopes that you sent sorted and filtered as needed; I understand that you need multiple people to be able to send and manage customer contracts for signature via DocuSign.

To clarify, are you referring to individual accounts meaning unique emails? or multiple users with the same email?

Useful resources:

Introduction to SSO Configuration

This guide provides an introduction to configuring Single Sign-On (SSO) for DocuSign accounts. It is intended for DocuSign administrators who are responsible for enabling SSO and collaborating with technical resources within their company, such as IT administrators and DNS administrators. The guide outlines the roles required to complete the SSO configuration, including the DocuSign administrator, DNS administrator, and Identity Provider administrator.

Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @Nicolas VERNOUX,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.