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Hi DocuSign Community,
I recently upgraded to the Professional subscription with the expectation that the Supplemental Document feature would be available, specifically the options for recipients to "Must View," "Must Accept," and "Must Read" documents included in an envelope.
However, I am currently unable to access these options when adding documents to my envelope, even after checking all available settings. I urgently need to send agreements where recipients must confirm they have read and accepted specific policies and procedures — ideally via either a supplemental document action or a checkbox validation setup.
Could you please confirm the following:
- Whether the Supplemental Document feature is enabled for my account;
- Whether my permission profile allows access to configure Supplemental Document actions;
- If any additional configuration is required now that I’ve upgraded to the Professional plan.
For reference, I am located in Sydney, Australia, in case there are regional considerations. Your prompt assistance would be greatly appreciated.
Thanks in advance.
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