Hello ​@ThisMahen,

Thank you for reaching out, and a warm welcome to the Docusign Community! We're happy to have you here and can't wait to share our knowledge with you.

I understand you're encountering a recipient limit error in one of your Developer accounts, while another account allows up to 5 recipients. We apologize for the confusion and inconvenience this has caused you, and let us work together to sort this out.

Upon checking, this could be due to certain limitations. Could you please tell us when you created the affected Developer account? Also, is the email address you use in the DocuSign Community the same one associated with the Developer account with the issue?

Looking forward to your update. Thank you!

Regards,

Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!

Hi, 
I have a Developer Account, and doing integration into the custom CRM. The account details indicate the use of “97/Unlimited. However, I received a server error message during signing process. Number of recipients per envelope: 2-3:
errorCode\";s:24:\"RECIPIENT_LIMIT_EXCEEDED\";s:7:\"message\";s:104:\"The recipient limit on the envelope has been exceeded. The cumulative recipient limit has been exceeded.\";}

Can you tell me what the reason might be? Are there any limits for developer accounts? How many recipients can there be in one envelope and in total?

Looking forward for your feedback,

Maryna

Hello ​@Maryna,

Thank you for reaching out to the Docusign Community! As your questions seem to be related to the other thread you posted, I kindly ask you to utilize and reply to that thread. This will help us keep the discussion in one place and provide you with the best possible support. Thank you!

error RECIPIENT LIMIT EXCEEDED (Developer account) | Community

Regards,

Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!