Hello ​@RMB,

Thank you for reaching out to the Docusign Community! We appreciate your question and want to assure you that we are fully committed to providing you with the best service possible. 

I understand you are creating templates from documents supplied by third-party partners (which they control), and you would like to know if there is a way to force auto-navigation to pause on a specific page to avoid recipients skipping optional fields. I sincerely apologize for any challenges, but rest assured that I will make my best effort to help you.

Upon review, this is doable. Please see below:

Article: How do I pause auto-navigation in an envelope?

Use the Docusign Auto-Navigation feature to pause signing at a particular section of a document.

To create a bookmark in a long document:

1. Create a document.
2. Place a Text field where you want the signing auto-navigation to pause.
3. Check the field settings: Required Field and Read Only.
   
    
    
4. Enter a unique Data Label for each text field/bookmark used (e.g., #bookmark1 or #bookmark2).
   
    
    
5. Ensure that the Admin has allowed in Signing Setting to “Navigate Required Fields."
6. Place any other other fields on your document.
7. Select Send.

Note: These bookmarks are transparent for the signer.

Learn More

• Add Fields
• Signing Settings - Auto-Navigation
• How do I create a hyperlink in Docusign

I hope these instructions are helpful and will help you resolve things. If you consider the response above useful, please click “Select as Best” to mark it as the “Best Answer ✅.” This will assist other users with similar questions in finding it more easily. Thank you!

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Thanks for the reply!

I believe Grok suggested the same solution but it doesn’t work.  I just ran a test.  I have the Auto-Navigation options set to “Navigate required fields” and have the Text box assigned to the desired recipient and set to Required and Read Only.  This solution fails because Auto-Navigation knows that even though the text box is Required, because is it Read Only the recipient cannot interact with it, so it is skipped.

I’ve had a little success with putting a required checkbox on the page (and hiding the result with the text color = white), but I’m not entirely happy with the results.  Maybe that’s the best we can do for now.

However … if a Note field could be made required, that might be easier to work with.  I could assign it to a recipient and the Note would say “Please review all OPTIONAL fields on this page”.  Of course, Auto-Navigation would have to handle a required Note as an exception since there is nothing the recipient needs to do other than read it -- same issue as a required read only field.

Thanks!

Hello ​@RMB,

Thank you for the update. After carefully reassessing the situation, you are right. The Auto-Navigation cannot be controlled like that. It can be configured to pause on all pages or to only pause on fields. It cannot be configured to pause on specific pages while skimming over others. I sincerely apologize. We do invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

Let us know if you need further assistance with this. Thank you!

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.