Hello ​@albertarealtor,

Thank you for reaching out, and a warm welcome to the Docusign Community! We understand that your client is not seeing the updated price in the text field during the signing process, and we are very sorry for any inconvenience this may have caused. 

Upon checking, this can happen when an envelope contains multiple recipients, a text field is used to input the new price, and there is no signing order. In such cases, the text field's content is only visible to the recipient assigned to it during the signing process.

We recommend implementing a signing order or using a Pre-fill Document field, making it visible to all recipients during signing (with or without a signing order).

Articles:

Set a Signing Order

Basic Field Properties

Pre-fill Document Fields

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Feel free to let us know if you need any more help with this. Thank you!

Best,

Melanie | Docusign Community Moderator

 If this helped, go ahead and click "Best Answer"!