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Signing Groups Can't Print & Sign

  • October 9, 2025
  • 6 replies
  • 83 views
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Active Voice
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Hello!

We have a signing group that needs to be able to print and sign documents, but it appears that print and sign is disabled for signing groups. I have been unable to find a good explanation as to why, or how we can re-enable it. Is there a way to adjust this setting, and if not, what workarounds have others used? The best we’ve found so far is for signing group members to “assign to someone else” and assign it to themselves because then they can print and sign, but that creates excess clicks, emails, and a Docusign error screen to boot. 

Thank you for any help!

Best answer by Ma.Cubio

Hello ​@ClareB 

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 

The Print & Sign option isn’t available for Signing Groups in docusign. This is expected behavior, as Signing Groups are designed for electronic signing only. There’s currently no setting to turn this feature on for group signers.

What you can do instead:

  • A group member can use “Assign to Someone Else” to assign the envelope to themselves, then use Print & Sign as an individual signer.
  • If print signing is often needed, consider sending the envelope to individual recipients instead of a Signing Group.

We understand this adds a few extra steps, and we appreciate your feedback. You can also share this suggestion in our DocuSign Idea Exchange for our product team to review for future updates.
Submit a feature request


If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"

    6 replies

    C
    Active Voice
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    • ClareBActive Voice
    • Author
    • Active Voice
    • October 10, 2025

    Boost

      M
      Community Moderator
      Forum|alt.badge.img+13
      • Ma.CubioCommunity Moderator
      • Community Moderator
      • Answer
      • October 20, 2025

      Hello ​@ClareB 

      Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 

      The Print & Sign option isn’t available for Signing Groups in docusign. This is expected behavior, as Signing Groups are designed for electronic signing only. There’s currently no setting to turn this feature on for group signers.

      What you can do instead:

      • A group member can use “Assign to Someone Else” to assign the envelope to themselves, then use Print & Sign as an individual signer.
      • If print signing is often needed, consider sending the envelope to individual recipients instead of a Signing Group.

      We understand this adds a few extra steps, and we appreciate your feedback. You can also share this suggestion in our DocuSign Idea Exchange for our product team to review for future updates.
      Submit a feature request


      If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

      Sincerely,

      Ma. Cassandra | Docusign Community Moderator
      If this helped, feel free to Like👍and click "Best Answer"

      M
      Community Moderator
      Forum|alt.badge.img+13
      • Ma.CubioCommunity Moderator
      • Community Moderator
      • October 28, 2025

      Hello ​@ClareB 

      How are you? I'm just checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved. 

      If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

      If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

       

      Sincerely,

      Ma. Cassandra | Docusign Community Moderator

      If this helped, feel free to Like👍and click "Best Answer"

       

      C
      Active Voice
      Forum|alt.badge.img+2
      • ClareBActive Voice
      • Author
      • Active Voice
      • October 28, 2025

      Hello Ma. Cassandra!

      Thank you for your response! Saying “Docusign knows this doesn't work and has no intention of fixing it” did not resolve the issue for our organization. Hope this helps!

      Thanks!

      • Clare
        M
        Community Moderator
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        • Ma.CubioCommunity Moderator
        • Community Moderator
        • October 29, 2025

        Hello ​@ClareB 

        I’m sorry that the issue has not been resolved. Have you already submitted your idea? The best place to share this kind of idea is on our Ideas board: Submit a feature request

        That’s where ideas from Docusign users like you can submit ideas to improve Docusign’s features, and where you can also vote on ideas from other members.

        We appreciate your input and hope you’ll keep the ideas coming.

        —
        Ma. Cassandra| Docusign Community Moderator
        If this helped, go ahead and click "Best Answer"!

         

        M
        Community Moderator
        Forum|alt.badge.img+13
        • Ma.CubioCommunity Moderator
        • Community Moderator
        • November 6, 2025

        Hello ​@ClareB 

        How are you? I'm checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved. 

        If you have any problems, we're happy to help you with them here. Wishing you a smooth rest of your day!

        If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

         

        Sincerely,

        Ma. Cassandra | Docusign Community Moderator

        If this helped, feel free to Like👍and click "Best Answer"

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