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Signatures are too small

Forum|Forum|2 years ago
March 30, 2024
4 replies
1598 views

When i send an envelope with tagged signatures, it comes back too small to read so is the date.

How do you change the size of the signatures, initials and dates ?

eSignature

Best answer by Vinicius.Rodrigues

Hi @Ron A. !

By default, the size of the fields (including the signature) is compatible with the A4 document size. If you are using a document with a size other than A4 or a much higher resolution (such as images), there is the possibility the document pages are oversized. Have you tried to print the document to a PDF and shrink the possible oversized pages?

Besides that, when you are positioning the fields, you can adjust the size of the field by click at the corner.

Please, check this article for more information: Fields Appear Very Tiny on Documents. On that, you’ll find tips to better adjust the resolution and page size of your document.

Alexandre.Augusto

Docusign Employee

Hello, @Ron A.

Welcome to the DocuSign Community!

If you’re talking about the document in a Signing session so you just need to click in the zoom in/zoom out button in the bar on the middle of the screen.

Now, if you’re talking about the Sign Here and some other fields, you can use the Format property then increase the scale. When you select a field, there is a properties page on the right, find the Format property then do your change.

I hope that helps!

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

Vinicius.Rodrigues

Answer

Docusign Employee

Hi @Ron A. !

By default, the size of the fields (including the signature) is compatible with the A4 document size. If you are using a document with a size other than A4 or a much higher resolution (such as images), there is the possibility the document pages are oversized. Have you tried to print the document to a PDF and shrink the possible oversized pages?

Besides that, when you are positioning the fields, you can adjust the size of the field by click at the corner.

Please, check this article for more information: Fields Appear Very Tiny on Documents. On that, you’ll find tips to better adjust the resolution and page size of your document.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

N

nathaly.monge

Docusign Employee

Hello @Ron A. ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

T

TimC

Newcomer

I have the same question as Ron A.
The Signature tag is not expandable, resulting in documents with tiny signatures. Can’t we make this tag expandable similar to the Text tag. The percentage thing just doesn’t cut it.
This is happening on docx, pdf, jpg (with low resolution).
This is a huge oversight, and something that should be easily fixed.

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