Hi ​@Real Estate TC Service,

Thank you for reaching out, and a warm welcome to the Docusign Community! We're grateful for your questions and happy to share knowledge with you.

We know it's inconvenient when you can't access a feature crucial to your workflow. No worries, we are here to provide guidance to help you move forward.

According to our Docusign Plans and Pricing, the Schedule sending feature is available on:

• eSignature plan - Standard, Business Pro, Enhanced plans
• Real Estate plan - Real Estate, REALTORS, Enhanced plans

If this feature is not included in your current subscription plan, you can upgrade to a plan that includes it.

If you confirm the feature is included in your current plan, please follow these steps:.

1. Perform basic troubleshooting steps  Basic troubleshooting steps for common Docusign issues
2. Review the guidance on how to schedule sending  Schedule an Envelope to Send at a Future Date and Time
3. If none of the above recommendations resolves the issue, this may indicate a backend setting that has not been activated for your account. A Docusign support can assist in enabling the feature for you Open a case in the Docusign Support Center

I hope you find this helpful. If you believe this response effectively addresses your question, please click Best Answer " to help other community members find trusted answers. 

Let us know if you still need help or if anything else comes up, we’re here for you!

Sincerely,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"

Hello ​@Real Estate TC Service,

How are you? We’d like to know if the suggested solution was helpful. If yes, can you please mark it as "Best Answer " to assist other community members in finding trusted answers.

Let us know if you need further assistance. Here if you need us! 

Sincerely,

Melanie | Docusign Community Moderator
If this helped, feel free to Likeand click "Best Answer"