Hello @sflaherty,

Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community.

We are committed to providing you with the best service possible. Thank you for bringing this matter to our attention, I understand that you want to know how to save the progress in the middle of the process

If you are referring during the signing session you can view the Other Signing Actions and Additional Signing Actions

Docusign eSignature offers various additional signing options, including the ability to save changes and complete signing later, print and sign documents, change signing responsibility, void an envelope or document, sign through an SMS text notification, sign Part 11 module enabled documents, and sign documents with signer-held digital certificates for enhanced agreement security.

The Other Signing Actions tab allows you to finish signing later, print and sign on paper, assign the document to someone else, void the envelope, decline to sign, report abuse, access help, and support, view history, view certificate, view electronic record and signature disclosure, and view session information.

If you are referring during the envelope creation you can use the Save and Close option.

But there is no option to save the progress and continue working on the envelope, however, any feedback that can improve our users’ experience is always more than welcome. 

If you’re a Docusign Administrator for a corporate plan, you have the additional option of filing your request directly when you’re logged into your account. You’ll be able to click the “Give Feedback” button at the bottom of the screen to submit your idea.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @sflaherty,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.