Good morning
I need help retrieving a document the sender has voided
I have a document reference number on original email request to sign.
Can anyone help please
Good morning
I need help retrieving a document the sender has voided
I have a document reference number on original email request to sign.
Can anyone help please
Hello
Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community.
If the sender has voided a DocuSign envelope, it means the transaction is no longer active, and you cannot reactivate it. The envelope will be marked as "Voided," and a "VOID" watermark will be placed on all pages, preventing further signing actions
You can still find voided envelopes in your "Inbox" under "Agreements" in your DocuSign account.
Should you require any additional assistance, feel free to reach out. Thank you!
Regards,
Jenny | Docusign Community Moderator
If this cleared things up, you can mark it as "Best Answer" so others can find it, too.
Hello
I hope you’re doing well. If the solution provided helped you, cleared things up, or pointed you in the right direction, please click Best Answer "so others can find it too.
Let us know if we can help with anything else. Wishing you a smooth rest of your day!
Regards,
Jenny | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
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