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Restarted computer - and DocuSign was empty

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My Docusign is completely empty!

Anyone know what may have happened?

Nina

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Michael.RaveAnswer

Docusign Employee

The status has been updated to “Resolved - This incident has been resolved.”

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

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Eugene

Newcomer

There has been an issue this morning, which has been fixed. You can check the status here.

If you accessed DocuSign during the issue was occurring, you may need to empty the browser cache to resolve it. Switching to a different brower as suggested by @Nina Ottesen works as well.

In the status it is still saying “A fix has been implemented and we are monitoring the results.”

It’s not officially resolved yet, right? Or they forgot to update the status?

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Michael.Rave

Answer

Docusign Employee

The status has been updated to “Resolved - This incident has been resolved.”

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

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Christopher.Alpizar

Docusign Employee

Hi,

I hope you all are doing well.

I would like to confirm if you are still experiencing the issue?

If yes, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.