Hi,
I sent a DocuSign for three recipients, two for approval, one for signature.
The two who need to approve already did it and receive DocuSign properly but now the Signer is saying she didn´t receive nothing?
Questions:
Thanks,
André
Best answer by mr1
It’s possible there was an error ‘signer’s’ email address or that the email was set to their spam/junk folder or blocked by their email provider.
However, if you resend, it will only resend to the person/people who have not completed their portion. The two people who have ‘approved’ will not know the envelope was resent to the ‘signer’.
good luck
mr1
It’s possible there was an error ‘signer’s’ email address or that the email was set to their spam/junk folder or blocked by their email provider.
However, if you resend, it will only resend to the person/people who have not completed their portion. The two people who have ‘approved’ will not know the envelope was resent to the ‘signer’.
good luck
mr1
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